Privacy policy

CrafterNV.com Privacy Policy Effective Date: 02/01/2021

Please read our Privacy Policy carefully. When you use our Websites, you signify to us that you have read, understand, and agree to this Privacy Policy and that you also consent to the collection, use, and disclosure of personal information as described in this Privacy Policy.

You should not submit information to us either through our Website or other avenues if you do not agree to the terms of our Privacy Policy and the Terms and Conditions displayed our Website.

WHAT THIS PRIVACY POLICY DOES AND DOES NOT COVER

Personal information. This Privacy Policy covers personal information we obtain when you visit our Website or communicate with us in other ways. The term “personal information”, as used in this Privacy Policy, refers to information that can be used to identify an individual, directly or indirectly, alone or together with other information. Personal information also includes information about your use of our Website but does not identify you as an individual, either directly or indirectly; your use of our Website could consist of things such as your browser type, the previous web site you visited, your internet connection, and/or the equipment you use to access our Website. We will not sell or rent your personal information to anyone.

With your consent, we may contact you via email in the future to tell you about promotions, new products, or services. We do not knowingly collect or store any personal information from children except as permitted by applicable law. Other websites are not covered. This Privacy Policy does not apply to information that you provide to third parties through their applications or websites, including those you may access from links posted on our Web Site. We are not responsible for information you provide to third parties. These third parties should have their own privacy policies, which we encourage you to read before you provide information to them.

De-identified information is not covered. We may create de-identified data from personal information by excluding data components (such as your name, email address, or linkable tracking ID) that make the data personally identifiable to you using technical means. Our use of de-identified information is not subject to this Privacy Policy.

WHAT PERSONAL INFORMATION WE MAY ASK YOU TO PROVIDE

If you submit an order or register for our email newsletter, we will ask for the following information as applicable to your specific request:

  • Contact name
  • E-mail address
  • Phone number(s)
  • Company name
  • Mailing address
  • Billing address
  • Payment (credit card) information
  • Shipping information for orders and marketing materials

INFORMATION WE COLLECT USING TECHNOLOGY

We want you to be aware that our Website uses cookies and other tracking technologies to collect data about your visits to our Website, the devices you use, and your online activities. CrafterNV.com, and third parties we authorize, collect this information by placing cookies and other tracking devices on your computer when you access our Website. Some of the data is stored, logged and correlated with other information to analyze how our Website is used, to enable some functions to work effectively, and to develop marketing programs. For information about controlling this data collection, see “Restricting the Use of Information Collected Using Technology” below.

The types of data collected using these technologies include:
Identification – date and time of your visits to our Websites, your user name and password if you establish a customer account, transaction and account history, and other personalized services and registrations;
Device – your IP address, internet domain name, browser type, operating system, mobile network, device telephone number;
Usage – website visited before our Websites, pages visited on our Websites and time spent on each pager, number and duration of visits and history of the pages viewed, and other internet activities; and
Location – your general geographic location as determined by your IP address and more specific location if the Websites are accessed from a mobile device (unless blocked).
For more information about these online technologies, how they work, and why we use them, see “Why and With Whom We Share Information.” Restricting the Use of Information Collected Using Technology

You can control how cookies and other technologies are used to track and log your online activities in several ways:
Managing the preference settings on your browser and device;
Communicating directly with Google as explained at: https://policies.google.com/privacy;
Purchasing a utility from an independent software provider that you install on your computer browsers to make website visits anonymous;
Visiting www.aboutads.info/choices to learn more about personalized advertising and how to opt-out of personalized advertising on your web browser and mobile apps by companies participating in the Digital Advertising Alliance.
If you restrict the use of cookies and other technologies, you will not be able to utilize some of the features of our Website including the shopping cart and Loyalty Rewards Club.

HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information in these ways:

  • Process, fulfill, and contact you about your requests and orders;
  • Administer your customer account;
  • Issue invoices and process payments;
  • Send you e-mails, e-newsletters, personalized offers and other direct communications about our products, services, and promotions.
  • Analyze statistical, demographic and marketing data about the visitors to our Websites with the help of data analytics and internet advertising services in order to develop our products and services, determine the effectiveness of marketing campaigns, and predict customer interests in new products;
  • Combine the information you give us and information collected through accessing our Websites with information available from our records and other sources to better understand the demographics, interests, and concerns of our customers; and
  • Protect and secure our Websites and network infrastructure by blocking and controlling disruptive use and deploying system safeguards.

How we use your personal information is subject to the following limitations:
(1) this Privacy Policy;
(2) any terms applicable to the services or actions you request;
(3) any instructions you give us to limit the use of your information; and
(4) the requirements of applicable law.

WHY AND WITH WHOM WE SHARE PERSONAL INFORMATION

We share information with service providers (including payment processors, e-commerce CMS service providers, customer data managers, direct e-mail marketing vendors, and search engine optimization providers) who perform administrative and technology functions on our behalf. In some situations, the service provider needs your personal information in order to perform the service, such as processing a credit card payment, and they do not retain, share, store or use the cardholder’s personal information for any secondary purpose beyond processing the charge. In other situations, the service provider may have technical access to your information but does not use the information in order to perform the contract service, such as hosting an application or database or providing network infrastructure support. We require our service providers who have any access to personal information to use and protect personal information in accordance with the standards of this Privacy Policy. These companies are not allowed to use this personal information for their own marketing or commercial purposes or any purpose other than to provide the services we engage them to perform.

Data Analytics and Internet Advertising/Marketing
We share and allow Google Analytics and Google Ads to collect usage and device data when you access our Websites. Google uses this data to provide statistical and marketing analysis Google also aggregates the data—in de-identified form—obtained from our Website for its own use. Google represents that it builds its statistical databases and facilitates placement of targeted and personalized ads without revealing any personal information that identifies you. We also work with internet advertising companies to show you advertisements about our products when you visit other websites. This form of advertising can be based on either specific data gathered about your interests from tracking your internet usage, or from general information based on the websites you visit.

To learn more about how Google collects and processes data from websites for data analytics and advertising purposes, please visit: https://policies.google.com/technologies/partner-sites.
To learn more about the controls Google offers to manage the collection and use of your personal information, please visit: https://policies.google.com/privacy.
To opt of out being tracked by Google Analytics across all websites, please visit: http://tools.google.com/dlpage/gaoptout.

Legal Protection and Compliance.
We will disclose personal information in order to protect and defend the rights, property or safety of CrafterNV.com, our customers and others; enforce our contracts or policies including the Terms and Conditions of our Websites, and to investigate and prevent fraud. We will share personal information if we reasonably believe disclosure is necessary to comply with a law, court order, or government or regulatory request, and when required by law for other purposes. Business Changes or Transactions. Subject to appropriate confidentiality protections, we will disclose personal information to prospective transaction parties and their advisors in connection with a business transaction such as a financing, reorganization, merger, acquisition, or business sale or transfer.

 HOW DO WE PROTECT PERSONAL INFORMATION?

We use commercially reasonable organizational, technical, and physical safeguards to protect your personal information and to meet the standards of this Privacy Policy.

Still, we cannot and do not guarantee the security of your personal information from unauthorized use or alteration, and there is always a risk inherent in the electronic communication and storage of information (including without limitation from unauthorized entry or use, telecommunication issues, hardware or software failure, and other factors).

Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon in the URL field and looking for "https" at the beginning of the address of the web page where secure information is collected.

While we use encryption to protect sensitive information transmitted online, we also take steps to protect your information offline. Only employees who need the information to perform a specific job (e.g. billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.